GMP Tips - Effective Written Procedures - June 30, 2008
Writing written procedures that are EFFECTIVE is not a simple task. The best way we've seen to ensure that your written procedures are mutually understood and followed is to involve several people when writing and reviewing them. Always include one or more Subject Matter Experts (SMEs). Always include someone from your Quality group. Always include several people from the group who will be using that procedure.
Does it take longer to produce a written procedure this way? YES.
But consider two things.
1. You'll get a better procedure - one far less prone to be misunderstood.
2. Those using the procedure will have some sense of ownership - they will refer to the procedures as OUR procedures. People are far less likely to ignore their own procedures.
How much time is spent in your company resolving issues where a written procedure wasn't followed as written? I guarantee it's more time than you would have spent in writing an effective procedure in the first place.
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Please forward this to others in your organization who may benefit.
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