GMP Tips - Keep Your GMP Awareness HIGH – July 15, 2008

One of the best ways we’ve seen companies keep GMP awareness high throughout their company is by posting pictures of their customers in prominent places. We’ve even seen billboard size posters of smiling customers hanging on the exterior of buildings.

Usually the picture is accompanied by a theme – one theme we saw that we particularly liked was “Our Measure of Success.” Ah, our Measure of Success is that our customers are still alive and enjoying a good quality of life thanks to the work we do.

Hallways, training rooms, conference rooms, lunch rooms and cafeterias are good places to put these. Make sure they are located where employees enter the building. A daily reminder of how important our customers are goes a long way in instilling pride in our workers. And when people have a sense of pride in their work, they tend to be more careful and vigilant.

We recently conducted training for a company that manufactures drugs for animals. They have photos of their employees with their pets in the hallways throughout the facility. Those who work there are customers of their own products. And people get a thrill of seeing their own photo hanging in the plant. These beat generic “Do it Right!” posters any day of the week.

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Please forward this to others in your organization who may benefit.